CCGN provides the most effective support option. For any of your technical concerns or questions about our products, feel free to contact us at 212-997-2000, Monday thru Friday from 8am – 5 pm EST. Or you may go to our 24/7 live chat support.
Quick Setup Guide
Learn how to install and set up your camera easily and quickly.
Test camera before installation
Booted up camera to testing confirms that the device works and should power up as expected during final installation.
How To Configure
Configure the settings of your camera in easy guided steps seamlessly.
Glossary
View a list of helpful CCTV terms to help you understand better.
Remote Support
We provide instant, secure remotely assistance without range and location limitation, to help easily over the internet.
Software Download Center
Find download links of the different software you can use with your camera.
Register Camera
Register your CCTV camera into CCGN cloud system for able you to view your surveillance video on your computer and mobile device.
FAQ
Get quick answers to questions about your security camera from installation to software queries.
