Support

CCGN provides the most effective support option. For any of your technical concerns or questions about our products, feel free to contact us at 212-997-2000, Monday thru Friday from 8am – 5 pm EST. Or you may go to our 24/7 live chat support.

quick-setup-guide-wt

Quick Setup Guide

Learn how to install and set up your camera easily and quickly.

test-186

Test camera before installation

Booted up camera to testing confirms that the device works and should power up as expected during final installation.

config

How To Configure

Configure the settings of your camera in easy guided steps seamlessly.

glossary-icon for ccgn support

Glossary

View a list of helpful CCTV terms to help you understand better.

remote-support-186

Remote Support

We provide instant, secure remotely assistance without range and location limitation, to help easily over the internet.

download-1

Software Download Center

Find download links of the different software you can use with your camera.

register

Register Camera

Register your CCTV camera into CCGN cloud system for able you to view your surveillance video on your computer and mobile device.

faq icon for ccgn support

FAQ

Get quick answers to questions about your security camera from installation to software queries.