Remote Support

Please select one of the following methods for remote assistant.

Remote Client Software Description
1. Go to https://download.teamviewer.com/download/TeamViewer_Setup.exe

2. Download and Install

3. Copy the Teamviewer ID and password and send to us.

4. We will take control from here on, you can see what we are doing.

5. At end of the session, you close the program to disconnect the remote login.

1. Please click on this link: http://showmypc.com/2. On your screen double click on the green button that has an arrow on it that says “Show My PC/View remote PC”

3. It will automatically download a file, if the download is complete click on the file and allow it to run on your pc.

4. On your screen, click on “Show My PC Now” button with “Give full control to users” checked.

5. It will generate a 12 digit code separated by dash (-).

6. Copy the code and paste it on the chat screen or email it to us.

7. We will take control from here on, you can see what we are doing.

8. At end of the session, you can close the program to disconnect the remote login.